You're trusting us with your customers' details, so here is plainly how we protect them.
Every record belongs to one business and the database itself enforces that, not just the app. One customer can never see another customer's locations, reviews or customer lists.
The keys that let us read your Google reviews are encrypted before they are stored and are never sent to your browser.
Owners, admins and managers each see only what they need. Managers are limited to the locations they are assigned to.
Review links are random, single-purpose and reveal nothing about your business or your customer if someone guesses one.
Important actions, such as inviting a team member or archiving a location, are recorded and cannot be edited or deleted afterwards.
Unsubscribes, text message opt-outs and suppression lists are checked every time, including at the moment a message is sent.
Found something that looks wrong? Email hello@yellowthumbs.com and we'll look into it straight away. See also our Privacy Policy and Terms of Service.