Security

Built to keep your customer data safe.

You're trusting us with your customers' details, so here is plainly how we protect them.

Your data stays yours

Every record belongs to one business and the database itself enforces that, not just the app. One customer can never see another customer's locations, reviews or customer lists.

Connections are encrypted

The keys that let us read your Google reviews are encrypted before they are stored and are never sent to your browser.

Role-based access

Owners, admins and managers each see only what they need. Managers are limited to the locations they are assigned to.

Private customer links

Review links are random, single-purpose and reveal nothing about your business or your customer if someone guesses one.

Permanent activity log

Important actions, such as inviting a team member or archiving a location, are recorded and cannot be edited or deleted afterwards.

Respecting your customers

Unsubscribes, text message opt-outs and suppression lists are checked every time, including at the moment a message is sent.

Found something that looks wrong? Email hello@yellowthumbs.com and we'll look into it straight away. See also our Privacy Policy and Terms of Service.